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Ontario’s Communications Partner Since 1981

Stay Connected.

With SmartHost.
Unlock True Potential.
01Cloud PBXHosted business calling 02Desktop & MobileWork from the right device 03Microsoft TeamsCalling integration 04Phone Systems27 real catalogue products 05Local SupportReal Southeastern people
The SmartHost platform

One communications service. Every place your business works.

SmartHost moves the business phone system beyond a box in the office. Southeastern helps plan the calling workflow, configure the cloud platform, connect the right apps and devices, prepare the network, and support the people using it.
SESmartHost
Available
BUSINESS COMMUNICATIONS Your business number goes where you work.

Select a work mode to preview how SmartHost fits the day.

SE
Incoming business callReady on a supported desk phone
Cloud PBX Microsoft Teams integration Supported IP phones
WORK ANYWHERE

One business identity across the workday.

Move between a supported desk phone, desktop app, and mobile app while keeping business communications connected to the organization.

COLLABORATE

Connect calling with Microsoft Teams.

Plan Teams calling integration around licensing, users, call flow, and the selected configuration.

DEPLOY WITH CONFIDENCE

Local planning and support.

Southeastern coordinates the platform, devices, network readiness, migration, user experience, and ongoing service.

Intelligent call handling

Add a smarter front door for every call.

When the workflow calls for it, Southeastern can scope Voice & AI options such as an AI receptionist and intelligent call routing alongside the core communications plan. Availability depends on the selected platform and configuration, and Southeastern confirms the fit before recommending it.
EXAMPLE CALL FLOW
1

WelcomeGreet the caller professionally

2

UnderstandIdentify the reason for the call

3

ConnectRoute to the right person or team

Since 1981

More than four decades of communications and technology experience.

Kingston Based

Rooted in Kingston, with service for organizations across Ontario.

One Accountable Team

SmartHost, network, devices, installation, training, and support considered together.

Real People

A practical support path to people who understand the systems involved.
Beyond SmartHost

Everything else the platform depends on.

SmartHost now leads the conversation. Southeastern’s established network, security, cabling, managed IT, and physical security services remain available to build and support the complete environment.

Internet & Managed Networks

Connectivity, switching, Wi-Fi, and managed network planning built for dependable voice, cloud, and business operations.

Learn more

Cybersecurity & Network Protection

Practical firewall, segmentation, secure access, and network-protection planning for connected Ontario organizations.

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Managed IT, Service & Support

Responsive communications and infrastructure support from real people, with installation, repair, monitoring, training, and ongoing care.

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Structured Cabling

Professional data, voice, fibre, racks, labeling, testing, and certification for dependable business infrastructure.

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Video Surveillance

Commercial IP cameras, recording, cloud monitoring, smart analytics, remote access, and integration with the network foundation.

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Access Control

Card, fob, mobile, intercom, and door-management solutions planned with cabling, network, and physical-security requirements.

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Why Southeastern

A cloud communications platform with a local team behind it.

The value is more than the software. Southeastern can consider SmartHost, Microsoft Teams, supported devices, the network, cabling, installation, users, and long-term support as one operating environment.
Disconnected approach

A platform without context

  • Separate handoffs
  • Unclear network ownership
  • Generic deployment
  • Remote-only queues
SmartHost + Southeastern

One accountable plan

  • Calling workflow first
  • Kingston-based expertise
  • Devices and network considered
  • Real people and practical support
Kingston City Hall, Confederation Basin, and Shoal Tower
Ontario service. Kingston roots.

Modern cloud communications, backed close to home.

Southeastern is based at 2-175 Resource Rd. in Kingston and serves organizations throughout Ontario. On-site and remote support are planned around the location, project scope, and service requirements.
Kingston home baseEastern OntarioOntario-wide solutionsOn-site and remote support
Technology experience across the Southeastern portfolio
Microsoft TeamsMitelGrandstreamNECSNOMYealinkLeviton
Product availability, compatibility, licensing, and the applicable service relationship are confirmed during consultation.
GUIDED SMARTHOST PLANNER

Build your recommended starting plan.

Answer four quick questions. The tool will narrow the relevant SmartHost capabilities and prepare a useful summary for Southeastern.

1 of 4
01 What type of organization are you planning for?

Choose the closest match. Southeastern will refine the details with you.

Customer experience

Cloud transitions supported by real service.

Customers describe practical migrations, responsive local help, and relationships that extend well beyond the initial installation.

Extend-A-Family Kingston

Its move to a cloud phone solution was reported to save approximately $20,000 over three years, with installation, training, and support from Southeastern.

KOPI Wellness Centre

KOPI described a flawless transition and first-class help from a local company.

Eastern Fluid Power

A customer relationship spanning 30 years, with prompt and courteous service and support for remote VoIP communications.

Ready for a practical plan?

Ready to see SmartHost in your business?

Talk with Southeastern about your users, numbers, call flow, devices, Microsoft Teams environment, network, migration, and support needs.
sales@southeastern.net