Our commitment
Southeastern Telecommunication Services respects personal privacy and is committed to protecting personal information collected through its website, communications, and customer relationships. Information is handled for legitimate business purposes and in accordance with applicable Canadian privacy requirements.
Information we may collect
Information may include contact details, company information, service requirements, communications, support details, website-use information, and other information a person chooses to provide.
How information is used
Information may be used to respond to inquiries, provide and support products or services, prepare proposals, administer customer relationships, improve operations and the website, meet legal obligations, and protect the security of systems and people.
Sharing and service providers
Information is not sold. It may be shared with service providers, technology partners, professional advisers, or authorities where necessary to provide requested services, operate the business, protect legitimate interests, or comply with law. Appropriate care is expected when third parties process information on Southeastern’s behalf.
Retention and safeguards
Information is retained only as long as reasonably required for the purpose, legal obligations, dispute resolution, and legitimate business records. Administrative, technical, and physical safeguards are used according to the sensitivity of the information.
Access and correction
Individuals may ask about personal information held by Southeastern and request correction where appropriate, subject to legal limitations.
Website and cookies
The website may use necessary technical storage and limited analytics or embedded services where configured. Browser settings may restrict cookies, although some functions may be affected.
Contact
Questions about privacy can be directed to Southeastern Telecommunication Services, 2-175 Resource Rd., Kingston, ON K7P 0K1, by calling (613) 544-6701.