Call (613) 544-6701 or toll-free (800) 267-0931. For an after-hours emergency request, call (613) 544-6701 and leave a detailed message in the general mailbox.
Please include
Company name, contact name, callback number, location, affected system, visible error or symptom, when the issue began, and business impact.
Support request
Send a service request.
Supported areas
Connected service across the technology environment.
Voice & Cloud
Phone systems, cloud voice, call routing, voicemail, devices, configuration, and user support.
Networks & Cabling
Connectivity diagnosis, switching, Wi-Fi, cabling, fibre, racks, labeling, and testing.